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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! online chat
Hi. I can't find fido online chat? where is it?
Resolved! WiFi Calling - Can the Samsung S10 or S20 do WiFi calling with Fido?
I am looking for an up-to-date list of devices that can have WiFi calling enabled with Fido. The currently pusblished list says:A compatible Fido device, such as:iPhone 5c, 5s, 6, 6 Plus, 6s, 6s Plus, SE, 7, 7 Plus, 8, or 8 Plus with iOS9 (or later) ...
Resolved! Do I receive text messages to my fido number if I am overseas?
Hi there, I am about to travel abroad. i am wondering if I still receive text messages to my fido number if I am overseas? I use the roam service in my phone plan
credit check
When i ordered my sim, i specifically asked for credit check and asked whether you will doit, but your very respectful (lying) customer service rep george said no, and i asked multiple times in recorded call. but he said NO, but he still did it. plea...
Great service getting new deal
Customer care agent had great patience, good understanding, great communication skills. She gave me and wife and very good deal for iphone 12 pro. I really appreciate her efforts and talking to me for like 3 hours to get this done, even if her shifts...
