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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
About additional charges to my billing
hello, I made a change in my phone plan on Nov 20. My previous plan was 10GB of data with unlimited calling and 1000 international minutes. I got a new offer from Fido mobile app so I called them and asked to change on my next billing my new plan i.e...
Fraud Line Unavailable
Hi, I set up a plan with Fido but they have been cancelled and labelled as Fraud! I have been trying to call the fraud line for a couple of days and no one ever picks up. I've left two voicemails and still nothing, is there another line I can call?
Port in stuck
Hi, My port in stuck since 30th November. It says under review. How can I start over? I tried to post a new topic here but deleted by admin. I tried to call and waited hours but no answer. Can you please help to solve the problem?
Resolved! payed same bill twice
I just paid my bill for this month. The fido app told me that amount of money I paid but when I checked my bank account I was billed twice. What do I do?
Resolved! Making a payment
I got my invoice on my e-mail, including the breakdown of what paying for, for my first bill (fido payment program) though I can't seem to figure out where I'm supposed to make my payment. The amount that I'm supposed to be paying is around $100 due ...
