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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Remove my temporary suspension
I am back in canada my kindly remove my temporary suspension please without my phone i am handicapped
How to start using my new cell?
I still have my old phone. How do I start using my new phone?
Self-serve web accout shows almost nothing anymore, fido pre-paid
I just realised, that I kinda lost access to fido self-serve web. I can log in still, but most of the account data is unavailable. I'm in Germany for a while and cannot go to a fido store, nor call in right now. There are more than 200 CAD in my acco...
Paying much more than It should be
Win-back team screw up my payment, I was being charged at $45 per month instead of $35 as they promised. In addtion, they put two payments together, so my first month is charged at full price $70. my current payment is $117 instead of 35+35+tax. I ca...
Not letting me checkout with my exclusive offer
I select the offer and get as far as "proceed to checkout." At that point, clicking proceed does nothing. The process won't go any further. Is an agent required to accept an exclusive plan offer, or what's the problem?
