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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Resolved! Plans for smart watches

Hi Fido, Do you have a plan for stand alone Smartwatches already? Bell has it already! I am using Fido and want to buy a smartwatch.  Please let me know when Smartwatch plan might be awailable.  Thank you in davance.  

Smartwatch by I'm a participant level 2
  • 66639 Views
  • 34 replies
  • 5 likes

close my account

helloi called customer service to close my account. but they send me new bill what is this seriously i have flight on tuesday. i don't have money to pay them 

kulwinder1 by I'm a participant level 1
  • 625 Views
  • 1 replies
  • 0 likes

Phone

My cell phone says on my daughter's contact that the phone is blocked by phone. Her number is not blocked in my list. 

Fb11 by I'm a participant level 2
  • 1412 Views
  • 3 replies
  • 0 likes

Resolved! Problem fido

C'est le deuxième jour que je suis injoignable ! Le service sur la ligne est terrible, ce sont tous des travailleurs incompétents. Hier, j'ai passé toute la journée à essayer d'avoir du réseau, mais le téléphone ne fonctionne toujours pas. Le télépho...

Yuliiau3 by I'm a participant level 1
  • 1045 Views
  • 1 replies
  • 0 likes

Resolved! Cell number read as long distance?

Hi there,Today my mum was trying to call my cell number from our landline and when she attempted to call, it indicated my number was a long distance number and needed to have 1 dialed in front of it. We both live in Winnipeg, and have Winnipeg area c...

KLamb by I'm a participant level 2
  • 3054 Views
  • 4 replies
  • 0 likes