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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24136 Views
  • 0 replies
  • 8 likes

Resolved! Phone Upgrade Holideals Not Applying

Does anyone else have this problem? I purchased a phone upgrade to a Samsung S20+, which said it was financed at 10$ a month for 24 months as part of a Christmas holideal special. I called customer care and they assured me that a discount would be ap...

repiano by I'm a participant level 1
  • 1904 Views
  • 6 replies
  • 0 likes

Customer Service Experience!

On January 1st, 2023 I received a message that my bill is due!Shame on you fido. I would have more respected if I saw a message Saying "Happy New Year 2023! Thank for your continued service" Just a friendly reminder your bill is now ready or due! Som...

leiro2000 by I'm a participant level 2
  • 1488 Views
  • 3 replies
  • 0 likes