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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
The way to reach out to Winback team? (Not the customer servie)
Recently, I moved to Bell, and from that moment, Fido winback team kept calling me to make me transfer back to Fido.Since they have offered a good plan, I decided to transfer back to Fido last Monday, Aug 22nd.However, the order got cancelled because...
Is Refer a friend a scam?
Hi I gave my referral codes to my relatives last Jan. And got confirmation emails right away. Its been months but I have not received any credits yet. I emailed their support they keep replying with its being verified. I even sent them the emails con...
Can't access sites by IP address on mobile data
When connected to mobile data any requests to sites by IP address such as http;//8.8.8.8 fail immediately with err address unreachable. This means games like Pokemon GO also fail to work on mobile data as well as tools like SSH and FTP. The only way ...
Can't afford a cheap service!
Last month I spent 10 days in the US, where Fido's roaming service proved practically useless everywhere I visited in Washington, Oregon and California, rural and urban areas alike. The call service was totally down (couldn't even call 911!), and the...
Roaming charges applied even when no calls/text/data used.
Hey Fido,I had to travel outside of Canada and I made sure to disable data and made no phone calls or sent texts. However, I've received a huge bill with $115 added as One time charges. Can you please get this resolved? Like I mentioned, I have not u...
