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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account Suspension extension
Hello,I had initially suspended my account for 12 months since I was going back home. However my trip had to extended by a couple of months. Can I extend the suspension? And for how long and how to do so?
Why is the device price higher than promised?
It's so very difficult to connect to customer service by phone. I tried live chat, but that also doesn't work. It's so uncomfortable. Two lines of cellphones on fido for Black Friday deal. It was said that the device cost was $ 20 per month with th...
Just problems with fido since I became a client.
Hi there, I am losing my patience with Fido right now. I have 2 major problems with them. 1. Plan problems.december 21st: When I suscribed, I took the 50gb for $50 plan. I got a confirmation email and that I will get another notification when my sim ...
Credit limit monitoring
Hi, I have recently faced this issue and got my account suspended. Now I had to pay 600 cad to restore my account. I don't have a clarity on where this 600 cad will go. Please need help with this
International call overcharge
Hello, I have been using Fido service for some time. I have an add-on pack for 1000 international minutes, which I never avail entirely every month. I was really shocked to see a long distance overcharge of $ 227 this month. A warning message before...
