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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to receive verification texts
I've been unable to receive 6 digit security code texts from PayPal for the last few days. My phone number is correct in their system and they have advised me that the texts are successfully being sent from their end but I am receiving nothing. I cal...
Resolved! Waiting for call back
Call back said 22-33 minutes...waited an hour. Called again and it's 48-1:12 minutes. Yesterday was 3 hours! This is unacceptable!!! Revenue Canada is not as awful waiting as it is with this company!!! Time to consider a new provider.
Change your carrier - Purolator is not delivering the package!
Me and my partner are expecting the delivery of our new phones (Seperate deliveries). It happen first on my delivery - the tracking say it's on it way then right away it said that it was a missed delivery - receiver not available. They did not ring t...
lost discount because of weird bill cycle, anyone else got this?
so i got the black friday deal wireless plan ($30 + tax for 15 months), so the expectation was $30+ tax for every months.i got my first bill and it was $96... whooo like thats almost 3month worth of charge there on the first bill...so i opened up a c...
No Copy of Live Chat Transcript
I requested copies of my live chat transcripts multiple times via customer sevice and all available FIDO channels, but even after providing my email, there has been nothing sent. Customer representatives claim that they cannot send it to me even thou...
