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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! Winback Issue

Hello,    I was with Telus for the past couple years and then got an offer from the winback team back at the end of December to come back to Fido. The plan they offered was$45/month for 25gb data for each line (we have 3 lines).   We got 2 of the lin...

kooner91 by I'm a participant level 1
  • 949 Views
  • 2 replies
  • 0 likes

Resolved! No signal in the subway

I'm living in Montreal. I got a new unlocked OPPO F11 . I can use my cellular normally in the streets or homes but it doesn't work in the subway, I lose the signal. there are no barres at all.

Mounir20 by I'm a participant level 2
  • 1359 Views
  • 2 replies
  • 0 likes

Retrieving my inactivated Voice Mail

Hi,  My mobile plan includes Voicemail, but I realized I've never received any voicemail yet and my friend told me my line doesn't lead a caller to the Voicemail to leave a message.  I called My Voicemail Center to activate it, and it asked me for 10...

Snghye by I'm a participant level 2
  • 593 Views
  • 3 replies
  • 0 likes

Resolved! Merging internet and mobile into one

I recently signed up for mobile services with Fido after having fido internet for about a year. I used the same email account during sign up in store but yet I am unable to view both my mobile and internet account when logging into my account. Please...

Vincy1 by I'm a participant level 1
  • 1201 Views
  • 5 replies
  • 0 likes

Is this a joke?

I am still waiting for my phone for one and a half months and this is what I see on Fido App!!! Not enjoying my phone but enjoying Fido's false comments!!! Fido really think I will let my friends fall for these traps?   

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ZeePee by I'm a contributor level 3
  • 393 Views
  • 0 replies
  • 0 likes