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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Athleta Contest (December 30, 2021 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Phone delivery delay
Hi, hope everyone is well.i have ordered iphone 12 pro max silver 10 days a go, and I have received 2 confirmation emails with account change and the hardware update order.I also spoke to one of representatives and she said I will get an email with t...
URGENT: Fraud Department - Unauthorized phone order
Hi, Someone using my fido account ordered a new cpo card and an iphone.pls kindly adv what should i do.thank you.
Resolved! I have switch my number from Fido to Virgin Mobile
Hi ,I took fido mobile on 1st November under BYOP Plan of $45. I got a better deal in Virgin Mobile and I ported my number on 21st November. My first bill was already generated with Fido having $103 (45$ setup fee, which was to be adjusted in next bi...
Resolved! Phone Upgrade without Plan Change
Hi, I was wondering since my 2 yr contract with my existing Huawei P20 Pro from Fido is about to be complete. I was thinking of upgrading to a newer phone but can't seem to find an option to retain my plan unless it's not feasible already or is there...
Resolved! Can’t suspend the contract
Why I can not suspend the contract immediately? Why should I spend the money waiting for next term? My plan had already done. I should suspend the contract anytime. That's unreasonable.
