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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24057 Views
  • 0 replies
  • 8 likes

email to text

each time I receive an "email to text" message I must reply "Read" in order to see the actual message.Is there a way to get around the need to reply "Read"?

deleted by I'm a contributor level 1
  • 883 Views
  • 1 replies
  • 0 likes

Resolved! Long distance calls charges

Help needed , i used to have 1000 min LD as a addon then i  buy a device on black friday with fido so they changed my plan but i added 1000 min LD on that plan as well but for some weird reason it didn't got activated and i got huge bill for $600 ,  ...

Vivek01 by I'm a participant level 3
  • 1476 Views
  • 1 replies
  • 0 likes

BYOP plan terms?

Hi, My had 2 year term which was recently terminated after 2 years.  I noticed there is BYOP plan and wondering if I choose/change it to one of the BYOP plan, is there a obligation term for BYOP plan?  eg. 2 years or so?  or is it month to month plan...

hidechris by I'm a participant level 1
  • 749 Views
  • 1 replies
  • 0 likes

Filing a complaint

I recently had a chat with a customer service specialist in order to resolve my billing problem. For the plan I was opted into I was promised discount amount of $15/mo. However, the first billing cycle contained two months and got $15 discount in tot...

hjkim11 by I'm a participant level 3
  • 831 Views
  • 1 replies
  • 0 likes

Resolved! Incorrect pricing in agreement

Can anyone help me with this before I call back and have to wait another two hours.I called in this morning for a new phone plan and phone. He offered me $65/month for 50gb and $15 for an iPhone 13. Monthly credit of $20 made the plan $45 I just got ...

Kristyb by I'm a participant level 2
  • 2687 Views
  • 6 replies
  • 1 likes