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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Double credit checks on same day
Hi,I’ve been a loyal customer of Fido for more than 3 years and I’ve had 2 credit inquiries on same day (Sepotember 25th, 2022). I only added a mobile to my existing plan. If this is something required it can happen only once, but why two credit inqu...
Call Control
I know how to block numbers. I'm getting so annoyed I block a number sure but they can still leave a voicemail :pouting_face:. I consistently get blank or rambling voicemails. Call control to get through press "7" or something would be a dream! Is it...
Resolved! Does Fido charge for international imessage?
Plenty of similar posts claiming Fido activates roaming charges internationally without permission - i am a victim of this too, absolutely disgusting ethcis. Fido states that when abroad you will be charged for data used, texts and calls. 'Texts' ref...
Call back from customer service
Hi,I called 611 and received a link leading to ASK JACK. I scheduled a call back and within that time frame an agent called me. The call I received was from the following number: (888) 481-3436.I had to press 1 to ensure I am ready to talk to an agen...
Resolved! Sharing hotspot (data) with family while on roaming
I will be travelling abroad and will use Fido roam. Can my family use the data on my line via hotspot as it usually works while not on roaming. Thanks.
