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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Resolved! Message from Fido

I received a text message from Fido Fido svc msg: Hi it's Fido with an exclusive gift for you! It's our way of saying thank you for being such a loyal customer! From March 6-31st use Fido Roam and get the first day at no charge (you will receive a bi...

Magtill by I'm a participant level 1
  • 1134 Views
  • 1 replies
  • 0 likes

Complaint regarding follow-up and service at Fido E-Solutions

To who is may concern, I am writing to express my dissatisfaction with the service provided by your Specialist, Jobanpreet, on March 7th, 2023, and would like to bring to your attention the inconvenience caused to me due to the delay in addressing my...

WYL by I'm a participant level 2
  • 945 Views
  • 2 replies
  • 1 likes

Payment with canadian prepaid credit card

Credit department agent claimed Fido does not accept any prepaid Mastercard cards, and abruptly ended conversation without helping, after being mentioned that official Fido website stated that "All Canadian prepaid cards are accepted, except: Prepaid...

deoliveirap by I'm a participant level 1
  • 667 Views
  • 1 replies
  • 0 likes

Resolved! Fine and dandy, gotta say, glad i'm with fido!

I just feel really happy to be with a company that is fido, than other providers and the way I was treated.Thru all that's being said and being done, my hat is raised to management of fido, because I had a hard month last thing I wanted was loosing m...

Resolved! Fido's CEO's email address?

I want to talk to Fido's CEO and tell him about some of the worst experiences I have with Fido's customer service. I have been Fido's customer for last 13 years but I believe the level of customer service is getting worst day by day. I would apprecia...

alirukh by I'm a visitor
  • 10959 Views
  • 15 replies
  • 5 likes