Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I just want some help!
April 24th I got a new Google pixel 7 from the fido store. Within a few days, I was noticing many of my calls were dropping. I took it within 12 days back to the store and they told me it was just because of the new sim card and they just need to res...
Resolved! Roaming Kenya
Hi,I may be travelling to Nairobi, Kenya for work and am considering whether to use Fido Roam at $15/day. I am a post-paid, monthly Fido customer. When I look at the screenshot attached, I see there is also the "Pay per use rates" which I definitel...
Fido Charging for Instagram call
As the title says , why fido is charging $42 dlls for a long distance INSTAGRAM call ????! It was through home wifi .
CFT charge
Fido charges a fee for forwarding my phone (unanswered) calls. I have a Canada-wide calling plan and my forwarded number was a local number. I also have a voicemail (calls get forwarded to voicemail if unanswered) Is this one way to make more money f...
Billing and Unable to Reach Customer Care
Hello I am trying to contact Fido through email. Having cleared all mobile dues, I requested on 6th April, 2023 itself to deactivate my number which was in roaming only for few hours.Despite repeated request of deactivation, whopping bills are comi...
