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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido is stealing from its customers
In Nov 2019 I got a consolidated plan of 2 years (Data+Iphone). I have auttomatic payments set up and don't check my fido account regularly since I don't make a lot of changes to my plan and account.2 years passed and I had already paid the balance f...
Fido shipped me a broken phone
I recently ordered an iPhone 11 Pro (renewed) and received a BROKEN phone. I got it on a good promotion $5.79/mo and asked for an exchange with customer service. After 1 month of waiting, and hours spent on call with customer service, I was told that...
cancel my phone plan
I wanna cancel my phone plan!I can't call them because I'm already back in Switzerland. I tried it through the live chat five times and nobody answers me and then I get kicked out.Please help.
Resolved! Wrong name in Credit Bureau
My first name was register in a Credit bureau wrong. My bank manager inquire my credit score and told me that it's wrong.Could you please verify in you systems if it's wrong and do all.the necessary corrections, if it's the case
No real person CSR
I want to talk to a real person regarding my bill but can not find a real person. All there is a robot chat. Poor service and billing is scary. Can someone tell me how to reach a real person/ fido CSR to deal with billing?
