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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24330 Views
  • 0 replies
  • 8 likes

Resolved! How to disable voicemail?

How do I disable voicemail on my Fido monthly plan? 100% of my voicemails are spam calls in Mandarin and I can't find the option to disable voicemail on the website anywhere. Very frustrated.

eeee1 by I'm a participant level 1
  • 12571 Views
  • 3 replies
  • 0 likes

no voice mail when someone calls me

I've had many complaints lately of people calling me and not getting voice mail. I upgraded my phone last year to a Samsung 22 and never thought to check that back then. My husbands is fine and he upgraded at the same time.  Last time I spoke with Fi...

Momlowry by I'm a participant level 1
  • 1132 Views
  • 1 replies
  • 0 likes

STIR/SHAKEN

Is this still not implemented on your end?I'm getting clearly spoof callerID numbers and robo calls from Ottawa area code pretending to be the Chinese consulate or from numbers starting with the same few digits of my phone numbers.STIR/SHAKEN impemen...

Kenjuta by I'm helpful level 2
  • 2931 Views
  • 5 replies
  • 0 likes

Charge about Fido Roam

Good morning.On last Suday I went to Niagara falls with my family, and when we arrived close there, at the Butterfly Conservatory Parking, I received a text about Fido Roam, giving me welcome to be at U.S.But I was not at U.S... my wish... lol. So, I...

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5 years with Fido but leaving due to disappointment

Upgraded plan to get iPhone 14. They have trouble delivery and I ended up waiting for a month. They called to pick up at the store, came to the store, they said they change the price and I have to pay more with current price.One month waiting: pay mo...

lynahuynh by I'm a participant level 1
  • 707 Views
  • 1 replies
  • 1 likes