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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24110 Views
  • 0 replies
  • 8 likes

Resolved! Billed for scam calls

I am very disappointed. Customer Service Rep suddenly hung up on me and the issue was not resolved. I have had several false charges on my fill in the last several months that Fido gaslit me about, insisting I made the calls when I know for an absolu...

LiMaZee by I'm a participant level 2
  • 3057 Views
  • 3 replies
  • 2 likes

Resolved! how can I pay fido bill automatically?

Hi, I just got my credit card, so I hope to set up a automatic payment for my fido bill every month. But I don't know how. I tried to put in my credit card information but it didn't pay the bill automatically. Can anyone tell me how to set up an auto...

yyx by I'm a participant level 2
  • 6689 Views
  • 5 replies
  • 0 likes

Bill for 4 days of Usage

i have purchased a posptaid connection which I registered on 27th May. TOday on 31st May I got full bill. Which is due to be paid on 18th June.  How the bill is being calculated?

tarunsinghdm by I'm a participant level 1
  • 856 Views
  • 1 replies
  • 0 likes

Resolved! Can I keep my plan when upgrading my device?

hi , my question iam currently enrolled in fido epp discount through walmart . i am planning to upgrade my device . can i keep the same plan or do i need to upgrade my plan as well .in addition if i upgrade my plan along wiht the device do i still ge...

Anmol900 by I'm a participant level 1
  • 1001 Views
  • 1 replies
  • 0 likes

Problem with receiving the device I ordered

Hello, I bought a cell phone and it still hasn't arrived at my home. I checked the tracking number and it is in the parcel store, I personally went for it. but they ask me for identification. I still do not have identification because I am new in the...

Erick11 by I'm a participant level 1
  • 659 Views
  • 1 replies
  • 0 likes