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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24078 Views
  • 0 replies
  • 8 likes

I just want some help!

April 24th I got a new Google pixel 7 from the fido store. Within a few days, I was noticing many of my calls were dropping. I took it within 12 days back to the store and they told me it was just because of the new sim card and they just need to res...

ksnape87 by I'm a participant level 1
  • 673 Views
  • 1 replies
  • 0 likes

Resolved! Roaming Kenya

Hi,I may be travelling to Nairobi, Kenya for work and am considering whether to use Fido Roam at $15/day.  I am a post-paid, monthly Fido customer.  When I look at the screenshot attached, I see there is also the "Pay per use rates" which I definitel...

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lhl1 by I'm a contributor level 1
  • 1480 Views
  • 2 replies
  • 0 likes

CFT charge

Fido charges a fee for forwarding my phone (unanswered) calls. I have a Canada-wide calling plan and my forwarded number was a local number. I also have a voicemail (calls get forwarded to voicemail if unanswered) Is this one way to make more money f...

DanSA by I'm a participant level 1
  • 1605 Views
  • 3 replies
  • 1 likes