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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23592 Views
  • 0 replies
  • 8 likes

Resolved! Charged for International calling

    I had changed my plan last month, where I specifically added 1000 international calling minutes addon while doing the change. But today when I received the bill I was charged 84.15$ for International calling, this is not acceptable!!  

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Ruchita by I'm a participant level 1
  • 878 Views
  • 1 replies
  • 0 likes

Fido Pre-Paid - Misled at a Fido Store

This is my terrible customer experience with Fido & Fido stores:I'm visiting Canada and purchased a $45/mo plan with 4.5GB of data at the Fido store in Park Royal, West Vancouver.  The representative explained that I could top up the data with anothe...

ryan996 by I'm a participant level 2
  • 978 Views
  • 3 replies
  • 0 likes

Resolved! Lost sim

I have lost my sim in Pakistan and I am travelling back to Canada in 2 days. Is there anyway I can get a new sim at the pearson international  aiport? 

hasannahmed by I'm a participant level 1
  • 1783 Views
  • 4 replies
  • 0 likes

Spam call

 OMG fido please do something!!!!!what the hell is that I keep receiving so many spam callsthey are calling me every 10 minutes !!!!

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SoraShiro by I'm a participant level 1
  • 441 Views
  • 1 replies
  • 0 likes