Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Transferring voicemail message outside of FIDO network
Hello, I need your help. I need to save a voicemail message as an MP4 and send it to outside of the FIDO network. How can this be done? This is time sensitive. Thank you for your recommendation.
Resolved! Fido not giving my right amount of data
Last year I moved up to from 2 gigs of data to 20 gigs data. Now I usually don't use over 2 so I didn't really notice until recent that fido still cuts me off at 2 gigs, even though I pay for 20. I even reset the limit on my phone so it says 20 gigs ...
Negative balance
Good afternoon. Can you please advise me, I can't understand why my balance is minus 177 dollars? I have deposited several times but my balance is negative all the time. Thank you.
Surveying deceased customers
Why on earth would Fido send a survey to my deceased wife asking her why her service was cancelled. When I cancelled her line last week, I explained why the line was being cancelled. Surely Fido/Rogers could come up with a mechanism to make sure that...
International bank double authentication SMS and calls not received
I have an account in a european bank. They use to send me SMS for double athentication, which was working fine until it just didn't (like last year maybe). Then they changed it to receiving automatic calls instead of SMS, which was then working fine,...
