OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Store denied online upgrade customer to get the accessory credit deal
I upgraded my phone onlin and went to First Markham Plaza (hwy 7/woodbine) Fido store to apply $120 accesory credit program (phoned the store before going to the store to check AirPods availability), but when I arrived the store, the staff told me th...
My Fido bad experience
I had a bad experience with Fido customer service two months ago when I came to Canada as a student and needed a SIM card. When I was unsure about a cheap one for students, I asked the customer service about Fido's cancellation policy. She said there...
Being on hold & terrible tech support
I've had the same issue of weak data signal since the summer (it's now December). They've tried to reset by LG G6. They've enabled WiFi calling (supposed to help with phone & data when the signal is weak). But I live in the middle of suburbia of sout...
Resolved! Office of the President Contact Information.
Hi there,I would like to get in touch with the office of the president. I purchased a certified pre-owned Iphone 11pro. The day I received my phone, the microphone on the speakerphone wasn't working. When I called, the same day, I was told by Fido th...
Resolved! How to block a phone number?
Since acquisition of my new phone with Fido (since May 21, 2012), i started to receive calls from 1-877-866-9930. They hang-up as soon as I answer and once it shipped me ``on hold``! I believe it could be a spam call, therefore I wish to block thei...
