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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Good Review

I wanted to give a thank you & a proper good review for the help I got from my Fido support. The date I received help was today April 9th, 2021. It was regarding a payment that was disrupted due to my Visa protection & update. I had actually immediat...

Michele9 by I'm a Participant Level 1
  • 271 Views
  • 1 replies
  • 3 likes

Resolved! iMessage sending to wrong recipient

Today my wife called to ask if I had received her texts. I said no. Have not got any today. she said she sent me a few questions and a picture of a Christmas gift. and someone replied to her. " I think you have the wrong number. "she was sending me t...

Fireram by I'm a Contributor Level 1
  • 1551 Views
  • 4 replies
  • 0 likes

New Device Order Questions

Hi all, I just ordered a new phone for my spouse but then thought I should have had it done through pick up at a store location (the closest one is in a grocery store so it should be open) but I can't find a way to change this via my account or who t...

lracicot by I'm a Participant Level 1
  • 219 Views
  • 1 replies
  • 0 likes