General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

Additional line discount

How do I find out if a plan is eligible for a discount? I want to add a 3rd line for my youngest child. 

RZ15 by I'm a participant level 1
  • 317 Views
  • 1 replies
  • 0 likes

unfortunately we cannot complete your call as dialed

Hello Fido.. This is very difficult because I am unable to make the calls since morning and the same is with my wife. It says unfortunately we cannot complete your call as dialed every time I try to call anyone. Even I cannot call the Support Team an...

rutul0503 by I'm a participant level 2
  • 610 Views
  • 2 replies
  • 0 likes

Resolved! HELPLESS

 No one can help me with my concern.    @Hieveryone 

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hgmiel by I'm a participant level 2
  • 409 Views
  • 1 replies
  • 0 likes