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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Poor service from Fido
I am very upset with Fido as I was told that I was able to add a line to my account and then I call back the next day as they told me I would have a tracking number in my email as well as a email stating that my phone was shipped and now they aren't ...
Bad behavior from escalation officer
Fido team reached out to me 2weeks ago and offered free tablet with $5 plan, I accepted with credit check done. Upon nonreceipt of the device after 2 weeks called CS team and enquired. Understood that request was not raised. Requested to do further i...
Payment notices
hi, why do I keep on getting notices about a payment that was paid on my credit card . i am in the USA , this week I get early calls from Fido and than they hung up, why? mis this a reminder to $?
Resolved! Pre-authorized Chequing
Setup Pre-authorized Chequing payment on 6 April and the payment due today. Will the payment go through automatically today? Am I suppose to see the payment from my bank account right away today? As i do not see anything so far, not sure if the Pre-a...
Resolved! Adding data , changed phone financing
Hello all, I have been a happy fido client for over 2 years and in December 2020 updated my original contract, new phone financed @ 36 @and new data 10 +10 @ 60 with taxes a bit over 110 . all fine. In March 2021? I receive a offer email. For 50g ...
