General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24047 Views
  • 0 replies
  • 8 likes

Rip off

I got my phone on Dec 24 of 2022 , my service is 66.00 a month , sense Dec I have had nothing but issues with getting Fido to take my money on the first , apparently that's not even a thing , every month sense Dec I have been charged an extra 40 on t...

Calgaryapple by I'm a participant level 2
  • 1618 Views
  • 5 replies
  • 0 likes

Otp kode from my bank

I used to be able to get texts from my bank in Turkiye, but for the past little while I can't. My bank tells me there is no problem at their end - so Foido- what has caused this problem for me and how can I fix it asap? thanks

2Mehmet by I'm a participant level 2
  • 774 Views
  • 1 replies
  • 0 likes

Resolved! Difference in prices for the same plan

Why is it that my husband got an offer for the same "exclusive" plan that I was offer for $10 less.   I have been with the company for 5+ years. He has been with Fido for 5+ months.    Customer loyalty is not rewarded but punished? 

Kay2018 by I'm a participant level 2
  • 6330 Views
  • 8 replies
  • 3 likes

Resolved! FIDO roam is a complete scam

I just returned from the UK. My 12 year old son was very careful with his phone. We not only disabled data roaming but turned cellular data completely off to avoid any charges. Then I get the bill and it is charging $12 per day for Fido roam. He only...