OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I am in Mexico
How can I cancel my Fido phone i was trying to cancel before I move here in mexico Fido had problems so couldn't contacted to Fido Customer service please contact me by phone or email *************@gmail.com + *** *******
Dropped call from customer service agent & she never called me back
I'm having issues with most of my calls not going through. If I do get through, person on the line can't hear me.
Bill credit of $100 pending for too long
This is with respect to my concern regarding applying promised bill credit of the remaining $ 100 for my new BYOD Fido mobile plan. Per the plan's terms and conditions, this credit was supposed to be credited to my bill a few months back. Since then ...
Feedback for customer service
On July 11th, I contacted Fido customer services, gurjeet helped me and it was amazing experience !! Fast service , respond and also really friendly as well. I want to appreciate Gurjeet's customer service! I was so frustrated but Gurjeet helped me...
Resolved! Delete my account
Hi I am no longer a customer and already cleared all my payments and everything back in 2021. it says online that my account is cancelled, so how do i delete my account? This is weird that i am still getting badges and even on my credit applications...
