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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Very bad experience
My father called to have me get my own fido account and the agent responsible was very rude when we asked questions and has misinformed us multiple times. He told us about a 70$ we had to pay and when we questioned it he simply waived it. Had we not ...
Resolved! ask help
Hi, I just transferred my cell phone number from Virgin+ to Fido at Sep-19. This movement is done via one sales man in Xiaohongshu. Her name in WeChat is Amy Chen and her Manager is Mary (WeChat id phone# 416XXXX111). They said they have already run ...
FIDO IS A THIEF AND OVERCHARGED ME
I keep receiving bills that are unnecessary and high with large amounts hurting my balance. Customer service is extremely rude and often dishonest. You have lost a customer.
Resolved! Fido Roam Charges when Roaming Data is OFF!
Hi guys,I am another victim of these Fido Roam Charges while I was in Mexico from Jan 10 to Jan 18. I was conscious about turning off my Cellular Data as well as ensuring the Roaming Data is also off on my phone prior to boarding the flight to Mexico...
Transferring Device Protection Plan Charges to My Monthly Bill
Hi,I would like to know how I can transfer my Device Protection Plan charges to my monthly Fido bill. Here’s my situation: I purchased an iPhone 16 during the Black Friday deal from an authorized third-party vendor and added a Device Protection Plan ...
