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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24073 Views
  • 0 replies
  • 8 likes

Call from Rogers (allegedly)

Will Rogers call you for any reason and not leave a voicemail, when my account is in good standing so they're not chasing a payment or there was something else wrong with my account? Got what i feel is a spoof call yesterday and today, didn't answer ...

Roaming service

Hello, Please, I am currently abroad and the roaming service got activated, so I want to opt it out as I do not need this service, I already removed fido sim card from my iphone, but I still receive emails from fido saying that the romaing service is...

Moabdelnabi by I'm a participant level 2
  • 239 Views
  • 1 replies
  • 0 likes

Urgent:Follow-up on 600 refund Request

I'm writing to follow-up on a refund request regarding a 600 cad payment I mistakenly made from my bank account. I have already provided the transaction number obtained from my bank to your team, and it has been over two weeks without any response or...

Eliftorer by I'm a participant level 1
  • 259 Views
  • 1 replies
  • 0 likes

Callers cannot leave a voicemail message

when anyone calls my number and my phone is unreachable or i don't answer, the caller gets the message that I normally hear when i call to listen to my messages: "who's calling? enter your access code followed by the pound sign."There is no outgoing ...

robert_b by I'm a participant level 1
  • 255 Views
  • 1 replies
  • 0 likes

Fido back door tactics not on!

So I recently put a call through to query long distant charges on my September bill long story short that got sorted to my satisfaction.  Then the conversation changed to my 2 year contact was coming to an end in November this year and I asked the ge...

Trevgill1 by I'm a participant level 1
  • 329 Views
  • 1 replies
  • 0 likes