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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Resolved! call history

i am in a small claims case with another organziation and am trying to find out how to show my call history between them and I. is there a place I can find my call history?       

judypants by I'm a participant level 1
  • 15429 Views
  • 16 replies
  • 0 likes

Bill over charged

This is a â€ƒrip off I mean I have paid for the $34/month package and I added $20 extra... either I get a refund or a proper balance or Fido 0s my balance as I am an international student and I have no way of paying this surplus charges ... pls rectify...

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JR29 by I'm a participant level 3
  • 117 Views
  • 1 replies
  • 0 likes

1000 international minutes - Addon Missing

I was given an offer to change my plan in the app. I did that. However unfortunately, the 1000 international minutes Addon that I had was now removed. I tried to opt for it but its not showing up in the list of available add-ons.  Did Fido remove tha...

balaji4799 by I'm a participant level 2
  • 104 Views
  • 1 replies
  • 0 likes

Been waiting on call for 3 hours.

After waiting for 17 mins for a rep to answer (this one is fine), and talking to them for less than 5 mins, they tranfered me to "Loyalty Department" been waiting from "Loyalty Department" to pick up my call for >2.5 hours. Lets see how it actually t...

vish6 by I'm a participant level 1
  • 135 Views
  • 1 replies
  • 0 likes