Fido

Ray_A

After I canceled my Internet Account with FIDO, it took many months and a lot of frustrating hrs to get my refund cheque for a credit balance on my cancelled account. It was supposed to be automatic but in fact it was anything but. Basically I had t...

Ray_A

Hi, I cancelled my internet account on Jul 12, 2023, and as of Sep 14, 2023 i still didn't receive a cheque for my credit balance. I see many similar messages on this forum and it is disturbing!. Please let me know when you are going to send the cheq...

Ray_A

No matter where we message you from, the bottom line is FIDO customer support sucks. That's why I cancelled my Internet Account and two mobile phone lines I had with FIDO. Keep giving canned responses and steer people to AskJack for customer support...

Ray_A

So then why am I required to pay on Dec 1st, instead of by Dec 8? Why is my account considered Past Due if i don't pay by Dec 1st even though I still have 8 days remaining on my bill cycle?

Ray_A

Just do what I am currently doing. Move to the other provider, and once that other provider runs its course move to another one or back to Fido, at which point I am pretty sure they will gladly take your hard earned money once more... Much simpler an...

Ray_A

You can't, and I doubt FIDO really cares either. I simply put my phone in "Do not disturb" mode 24/7 and only allow calls from my contact list to come through. I see no other way of ever stopping these spam calls.

Ray_A

Good luck my friend!!!. I am just having a very frustrating chat with an online cust.rep right now because I was given a callback link for a voice call but when i tried to set-up a time it said: "No callback time is available". Trying to reach a re...

Fido

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A new low for FIDO, but I am not surprised at all!...

Still No Credit Cheque

Re: Over charging my account

Re: billing cycle

Re: Does this warrant a complaint to CRTC

Re: Chinese (or else) recorded call almost everyday !

Re: No call backs