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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido won't let me speak to a manager
I've been in the FIDO chat now for an hour and twenty minutes (this is still currently going on so I have no idea how long it will be). Forty minutes ago, I realized that the specialist just wasn't understanding the situation no matter how many times...
Spam calls from international numbers
Hello, Ever since Friday Nov. 15 2019 I have been getting spam calls from international phone numbers. Usually they ring once or twice and hang up.Is there a way to make this stop? The numbers appear to be from Albania and Guatemala and they are neve...
Resolved! Made payment to restore service
Hi , i did a payment of $560 last night can you restore my service
Resolved! I’m a 5 years Fido customer, got hang up by a phone line agent
I called to get my activation fee back since I've been with Fido for 5 years and when I changed my plan I got charged for activation fee again. I've talked with the agent and been asked for hold for 5 times and she hang up the call. Loyalty customer ...
Fido refund
my current fido balance is -51$, since I paid 100$ last month when my bill was only 48$ due. However last week I switched from fido to freedom now my concern is will fido refund my 51$ ?p.s. I switched my sim before this current billing cycle started
