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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Big data bill due to add ons
Hey Everyone, Due to an unfortunate leg injury, I found myself in the position of having to work from home. As a result, I relied heavily on the internet to carry out my professional responsibilities. However, to my dismay, I discovered that my landl...
iPhone 15 Pro Max
Hi, I just need some help. I placed my order on Sept. 19, I received the backorder email on Sept. 26, and ever since then I haven't received any new updates. My dad ordered his phone (same device, storage, colour) on Sept. 20 and received on the 22nd...
Worst customer service experience ever with Fido
I've been a loyal customer with Fido for over 10 years. Today is the end of it. This week when I opened my Fido app, I received a mobile plan promotion that was pictured as saving me $$. Instead of paying 45$ per month for my mobile plan, I will be...
Closing an account
On August 20, 2023, I switched from Fido to Rogers (home internet). Fido continues to issue bills for September and October. I haven't used Fido since August. Why am I receiving bills from Fido? I took the router to the Fido store a long time ago and...
Scam?
I received this message twice now. Did anyone get the same message? It honestly looks legit, but scams these days I don't know what to believe! Anyone?
