General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Poor customer service

I have been fido customer for 3 years. I am being charged $70 for 40GB internet and my friends are getting 50GB for only $40. And guess what, they are customer with fido since 4 months. I can never suggest anyone to use fido. Since it's not even taki...

Daddyyash by I'm a participant level 1
  • 352 Views
  • 1 replies
  • 0 likes

Resolved! Long distance calls rate?

Hello folks! I have a Fido plan for 20GB per month, but do not have an add on for long distance calls. I made a 7 SECOND call to the UAE last month, and have been charged 5 CAD in this regard, for a call length of 2 mins. I want to understand the cha...

Confusing prices on offer

Hi,  I received an special offer to upgrade my plan but looking at the prices it makes no senseCan someone explain this?  

image001 (2).png
Stephy82 by I'm a participant level 1
  • 290 Views
  • 1 replies
  • 0 likes