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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA's TCL 30 XE 5G + TV...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I don’t know about Fido
Every time we called it is recording all the time first time a fido you can get this and that everything else you’re a call back two months August 9, 2020 10 I can look at your recording and everything that is scam I tried manager and no I can’t ...
Resolved! Upgrade phone on current plan that has bonus data
I am looking to upgrade my phone on my current plan, but my plan has some bonus data accumulated on it. Would the bonus data come over with my plan to the new upgraded phone?
Data Roaming scam
I purchased a dual e-sim iPhone (from Fido) because I was getting frustrated with the roaming charges when I go over seas a few times a year. Not only am I forced to pay $14 a day but I do not get service. I purchased a new iPhone specifically be...
Resolved! Sim card
I lost my sim card for my other phone and i have a new sim card i want to activate the number is 647*******
Adding a new line to my account
I added a new line on my account for a family memeber living in Ontario. I am a Manitoba resident. Fido representative messed up the process! The family member living in Ont was assigned an Manitoba # and my Manitoba # was cahnged to Ontario. I was p...
