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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Unable to get cable replacement
I hope this message finds you well. I am writing to bring to your attention an ongoing issue I have been experiencing with the recent purchase of a Samsung S22 through Fido.ca on Dec 28, 2023 On 2nd Jan 2024, I acquired/received the Samsung S22 as p...
Activation fee not waived
I bought fido plan three months back in September. The store person dint educate me for activating the same online and she never spoke about that. She activated the sim and gave it to me saying the activation fee will be waived in three days. But it'...
Resolved! switch to subscription fee
Hello. If, for example, I don’t use Fido for several months, how can I make sure that no subscription fee is charged during this time? As far as I understand, I have a contract, and regardless of whether I use the connection or not, funds are written...
Resolved! They keep you like hostage in your plan
Wanted to speak to a person in charge they just keep you waiting on the phone until you hangup beacause either messenger chat or calling they are not able to do a thing for you I will complain to crtc
