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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Prepaid card doesnt work
Dear Fido Customer Service,I am writing to express my disappointment with the prepaid card service I received from Fido. I have always been satisfied with the service provided by your company. However, my recent experience has left me feeling frustra...
Resolved! How can i expand voice message capacity
My phone only holds 3 messages before it is full. How can i expand the capacity?
Regarding charges of toll fee number 800
Will i be charged if i call 800 numbers of India customer support using My Wireless Plan (20+5)GB, Talk & Text - BYOP
Resolved! Final bill refund
I change my plan from Fido. And I got a negative balance. However, I make a mistake and pay another bill, thus my negative balance doubled. I wonder if the refund includes my newest payment?
Visual Voicemail not getting delivered to iPhone
Everytime someone leaves a voicemail, it either takes weeks, or me manually calling into my phones VM to get the voicemail to show up in the Visual Voicemail tab, or to get any notifcation at all that I have voicemail.This has been an ongoing issue f...
