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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24118 Views
  • 0 replies
  • 8 likes

Bad behaviour of Customer Representative URVISH

November 25, 2023 around 1145AM at Scarborough Town Centre, We saw the Black Friday Promotion 40GB for $35.  As Fido user for how many years we want to grab this promotion. While on the queue some representative  will come and asked what is the reaso...

Gladyswyx by I'm a participant level 2
  • 1395 Views
  • 3 replies
  • 0 likes

My bill is too higher than usual

Fido gave me the worst experience i would never had again i had international for just 10 min multiple their charges are 1.65 cent so it should be 16.50 they charged me 70 bucks and besides that last bill i paid was 264 dollar which was already due o...

Shiva112 by I'm a participant level 1
  • 362 Views
  • 0 replies
  • 0 likes

Resolved! Wifi Calling worked & stopped working

Hi,   I am using an ulocked iphone. I just swithched to Fido yesterday from Rogers, and I gave my IMEI to the rep. I successflly activated Wifi Calling, and it worked for a couple of hours. Then it was turned off some how, and when I tried to turn it...

andre88224 by I'm a participant level 3
  • 58051 Views
  • 66 replies
  • 0 likes