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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23603 Views
  • 0 replies
  • 8 likes

Resolved! Fido Logout

Hi evry1, this might be a dumb **bleep** question lol, but I can't find a Log Out spot on my Fido Acct?路‍:female_sign:Please help

SharonW by I'm a participant level 2
  • 9834 Views
  • 4 replies
  • 1 likes

Frustrated!

It is so frustrating that loyal existing customers of 17 years are not able to have access to plans that are only for new customers! Reel them in and the tough luck!We just upgraded a line back in February and the plan we need now(USA/CDN)  was not a...

Melissajf by I'm a participant level 1
  • 354 Views
  • 1 replies
  • 0 likes

Terrible customer service

Worst customer service I've ever experienced in my life. And I am not a teenager. I want to know how to send a bill to Fido for the eight hours. I've spent on the phone with their inadequate representatives. Today I'm calling the CRTC on them because...

swatts1401 by I'm a participant level 2
  • 338 Views
  • 1 replies
  • 0 likes