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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst customer service on the planet
All of the agents i made contact with sound depressed and unhappy like they don't wanna be there but they have to wait for the paycheck when you ask for a supervisor they transfer you back to billing queue i made 4 call attempts in 2 weeks for 1 rea...
Get stuck in a limbo
I have been trying to cancel my Fido plan. The customer service that I got is ridiculous.First I tried live chat, it kept me waiting for over two hours, than the third agent finally asked me to fill out a form. Only after I have done that they told m...
Thanks for the staff of fido and rogers
hi I would like to thank the winback. Rogers staff Montana at wem ice rink store. And 611 all whom merged my old account with winback and ported number. I now have $29/50gb. In addition. Since I am an 2008 fido user. I say the next time of black fr...
Resolved! Cannot send SMS
Just realized I cannot send any SMS message but I have been receiving them after switching to Fido from another provider. I tried it on both iOS and Android. Same result. Is it a problem on my side or it is a Fido issue?
Resolved! Add a line - BYOP
Hi all,Newbie here, just a question regarding adding a line as an existing customer.I have Fido home internet for about 3 years now. When I log in the fido website, I see an offer like $34 for 30GB and a bonus 10GB with promo code plus10 (BYOP). When...
