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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Lost my number when port in Fido
I got my Fido sim card today and called Fido to get my account set up and port in my old number. However, the agent didn't activate my sim before sending a request to port my number to Koodo. After a few hours, I got a message from Fido telling me th...
Resolved! Can I view SMS messages online
Is it possible to view my SMS messages if I do not have access to my phone at the moment? Thank you, John
Charged twice for plan change
I switched my mobile plan and transferred my number for a Black Friday sale, and weeks after, I realized I was charged twice. My bill shows I was charged for both my old and current plans. I went to the Fido local store and the staff just said they c...
Copy of purchase contract
I'm wondering if I can get a copy of my purchase contract... I feel like I am being over charged
Resolved! Cancelling Fido Prepaid Plan,Moving to Rogers Prepaid Plan,But How to Keep Fido Number
Hi,as Subject line suggests,I would like to cancel my Fido prepaid plan,and move to Rogers prepaid plan.The question is that I have my Fido plan for four consecutive years and I have shared its number with many institutions.That being said,I am think...
