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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Setup Service fee
Hi, I have joined the promotion plan and a new phone number on Nov27, 2023 in a Fido store, and I was told that the setup fee will be waived with this package. While I just found that my coming bill has inlcuded the setup fee with 60 dollars which...
How to check data remaining on the semi annual plan?
Hi I'm currently on the semi annual plan. Calling *611 and listening to the voice prompt it's quite hard to figure out how much of my GB of data is remaining because the voice prompt tries to list all the data in MB. Is there a way to dial in a code ...
Disappointed
Charging extra bills for a customer, when asked it's about set up charges.
Resolved! US call and excess data block
Hi there, I have a post-paid plan with Fido and have unlimited Canada-wide calling and 5 GB of data with my plan. I have a young son at home and he plays with my phone every now and then. I want to block any features that could cause excess charg...
Overpaid my bill
Hai thereI changed my sim account from fido to rogers this November but I got a negative bill which was -19.58. I don’t know it shouldn’t be payed I have done payment from credit card.Kindly help me out to refund my money .
