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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
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  • 8 likes

Resolved! Data only plan SIM blocked on smartphone?

I read the thread about the data-only plan sim card using on a smartphone. It seems until last Tuesday it's still no problem. But I can not use my data only sim card on an LG G8 ThinQ.    Did Fido change policy to forbid data only plan sim card using...

Fineyan by I'm a participant level 2
  • 4622 Views
  • 3 replies
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Disappointed, Frustrated and Gutted!!!

I have been a Fido customer for a couple of years now. Until last month I was on a BYOD plan and on boxing day 2023, I walked into a Fido store@Ajax Ontario to upgrade my device. I spent almost half a day at the store which included multiple visits o...

AK0201 by I'm a participant level 1
  • 824 Views
  • 1 replies
  • 0 likes