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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Temporary suspension still charge full plan fee + suspension fee
Yesterday, I contacted an online rep to add a temporary suspension to my plan (contract, which was over last December), as I'm out of the country for an extended period. However, today when I checked, my plan is still active and at full-price, now wi...
Security Code
Why I can't receive OTP code? My fido sim was activated last Novartis 24 and I put my number on every mobile app especially banking app but when I do transaction I cannot receive the OTP that was send to me.
Resolved! Negative balance on final bill
it could be over paid or not paid lose credit which one is this for my case' my case is happened when i cancelled at Feb 23, 2018 so i don't know any reason i can see bill history until April 23, 2018 and january was paid normally, from feb ...
Resolved! Sim card lost
Hi, i lost my simcard and I want to order a new one. How long it takes and how much it cost?
Update SIM card
Hello, I have a prepaid account and just purchased a new phone, however the new phone uses a smaller nano SIM card and my existig phone uses a Micro SIM. Is there a way FIdo can help me transfer my account to a newer smaller SIM? I already have the n...
