General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Resolved! Unable to Add a New Line

Hi, I have an existing home internet plan with Fido and I'm trying to add a new mobile phone plan onto the account. Everytime I click on "Add New Line" in the account page I get the following prompted on my screen:  "System errorSomething went wrong ...



I don't trust that Fido give any rewards to its clients, I have been with Fido for the last 6 years, and I am getting is annoying email offers or notification from Fido saying that I can be the winner. And I have never heard from anyone who has won t...

Automatic Payment Dates

Hi, I have set up automatic payments through my bank account in my FIDO account. For budgeting purposes I am trying to find out what date each month my Cell Phone and Internet bills will be withdrawn from my account. I have been unable to find this i...

skim ask jack

yesterday i ask QU from jack in fido unfortunetly after one momment my accunt skimed???  what is hapening??? please fido answer me :ask jack is unseccure??? thanks 

kaoo by I'm a Participant Level 1
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