Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Plan upgrade offer
I received an offer to upgrade my current plan that includes significantly more data. The offer is for 30gb for $60/mth. My current plan is 6gb for $50. It also says unlimited Canada minutes in the offer but in the details it mentions unlimited minut...
Set up service fee
I purchased a byop plan onlin through fido.ca directly, and received a email of charging with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?please email me to let me know whether this fee w...
payment, visa issue, no interac
hello there, the website is giving me a ton of issues, nothing works as of lately. i usually use prepaid option and top off manually my balance, and then Fido renews my prepaid plan. last time i could use Interac, now the option is gone! only Visa is...
Check my full contract
Hi,where can I read my full contract. I need it as a residence proof.Thank you
Resolved! Cancel line
How to cancel lines without calling support line.
