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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Plan upgrade offer

I received an offer to upgrade my current plan that includes significantly more data. The offer is for 30gb for $60/mth. My current plan is 6gb for $50. It also says unlimited Canada minutes in the offer but in the details it mentions unlimited minut...

Electrum88 by I'm a Participant Level 1
  • 282 Views
  • 1 replies
  • 0 likes

Set up service fee

I purchased a byop plan onlin through fido.ca directly, and received a email of charging with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?please email me to let me know whether this fee w...

Cindy00 by I'm a Participant Level 3
  • 542 Views
  • 6 replies
  • 0 likes

payment, visa issue, no interac

hello there, the website is giving me a ton of issues, nothing works as of lately. i usually use prepaid option and top off manually my balance, and then Fido renews my prepaid plan. last time i could use Interac, now the option is gone! only Visa is...

yoloswag69 by I'm a Participant Level 3
  • 288 Views
  • 1 replies
  • 0 likes