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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Temporary suspension
Hello, if I suspend my monthly service (not financing program), can I still use the same plan with all the discounts credit applied on my account after resuming the service? And is it $7 a month for freezing or $12? Thanks
Winback
Hey I'm unable to connect with someone for live chat. I got a call from winback and was wondering if anyone could confirm if this is a legitimate Fido number +1 (833) 447-9898
Lack of Response Regarding Refer Your Friends Program
I am writing to express my extreme disappointment and frustration with the lack of response and action regarding the Refer Your Friends Program. Having been transferred from Virgin Plus in November 2023 and referred by a friend simultaneously, I expe...
Sis only•••credit device
I returned an iPhone 15 back to Rodgers/Fido on December 11 and Agent signed for it and I got charged the device service fee and now my phone is not working
VERY DISAPPOINTING AND EMOTIONALLY STRESSED
I got a new phone Nov 16 2023. It was a Fold 5, I didn't like it so I exchange it with Iphone 15 Pro Max. After a week I went back to the store because I saw my bill on my Fido account was not right. I came back to the store (Tbooth Guilford Surrey...
