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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Update SIM card
Hello, I have a prepaid account and just purchased a new phone, however the new phone uses a smaller nano SIM card and my existig phone uses a Micro SIM. Is there a way FIdo can help me transfer my account to a newer smaller SIM? I already have the n...
Inquiry and Complaint Regarding Automatic Payment System and Late Payment Charges
I am writing to express my dissatisfaction and seek clarification regarding an issue I have been facing with your automatic payment system. My account is set up with a linked credit card for automatic payments, intending to streamline my bill payment...
Fido cannot provide proof of denying referral credits
When I bought 2 connections I was told of fido referral programs. I gave 5 referrals. After 8 months they gave me 2 credits and now refuses to give me 3 more. After dozens of follow up in past 1 year they are giving reasoning that is beyond my unders...
2nd Complain at champlain mall Dieppe
1st - I bought an iPhone and the screen protector where not fixed properly, there were bubbles (this complaint was sent) 2nd - We request to convert one of my phone numbers to a prepaid one. The lady gave us CHTR prepaid. Then supposed to be one of m...
Resolved! Want to exchange recent phone upgrade. What's possible?
I recently upgraded my phone after my 2 year plan expired and signed up for another 2 year plan with an upgraded phone. I am not happy with the New phone and would like to exchange it for something else, is this possible to choose a different phone ,...
