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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Reserving a phone6 takes forever

I reserved an iphone like few weeks ago and received an email telling me that the phone has  been shipped with an UPS tracking number and the phone will be retained until 09/Oct.   I went to the store and they said the phone has not arrived, and ask ...

duckbar by I'm a participant level 3
  • 1728 Views
  • 1 replies
  • 0 likes

no service after repair

I had my iPhone 4G screen repaired, and since have not been able to get service (I have tried all the tips from Apple's website). Has anyone had this issue before? Any advice, or know if it is a problem with phone or coverage?     ***Edited to add la...

Emantan by I'm a participant level 2
  • 1937 Views
  • 2 replies
  • 0 likes

Wanted to Thank Andrea

Had so many issues with getting my 6 plus and was told so many different answers throughout the week.Had the issue escalated to Andrea and she was FAB!!!!! Got it solved within 30min!!Made my day!!!Thank you so much Andrea!!!!!!!!Now I can go and pic...

yukichan by I'm helpful level 1
  • 1676 Views
  • 1 replies
  • 0 likes

Resolved! Changing from a Grandfathered Plan

I currently have the *$25 Unlimited After Work plan* with the *$30 6GB Data Access* and the *$11 Value Pack*. There is about one month left of my current Tab36 agreement.   I want to: 1) Get rid of the *$11 Value Pack*, 2) Change the *$25 Unlimited A...

sixt by I'm a participant level 1
  • 2368 Views
  • 1 replies
  • 0 likes

Resolved! IPhone plans

Can you go down on a smart plan? I have the 75$ one, so can i go down to the 40$ one? or no      

ashleymlny by I'm a participant level 1
  • 2369 Views
  • 1 replies
  • 0 likes