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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24109 Views
  • 0 replies
  • 8 likes

Resolved! Unlocked Nexus 5 & Visual Voice Mail?

Hi support forums!   I have a google purchased Nexus 5, coming from an iPhone. I pay for visual voice mail.   Is there an app or support for visual voice mail, similar to how it is on the iPhone? It's much more convenient than having to call in and e...

robdog by I'm a participant level 1
  • 4280 Views
  • 3 replies
  • 0 likes

Resolved! what is with this "enhanced" voicemail i'm stuck with?

even though the phone agent insisted it wasn't possible, i KNOW i had up to ten message storage on my phone when i signed up.  suddenly, that disappeared - i could only have three (i can't even wrap my brain around that one!) and at the same time, i ...

threenorns by I'm a participant level 1
  • 2432 Views
  • 1 replies
  • 0 likes

Available networks

All I have is Bell network in my area. Will I incur charges if I link to it on my Fido account phone?     ***Edited to add labels***  

marlonlegare by I'm a participant level 1
  • 1716 Views
  • 1 replies
  • 1 likes

Resolved! Upgrading to iphone 6 with iphone $67 plan

I have the $67 iphone plan similar to that of the old $57 promo plan with everything unlimited and 2GB of data but the $67 one was meant for 3 year terms. Will customers currently on the $67/month unlimited 2GB plan be able to keep that existing plan...

mannister1 by I'm a participant level 2
  • 5120 Views
  • 2 replies
  • 0 likes

Resolved! Can't send pic messages without using data?

I have a new Samsung Galaxy S4 and my plan says I have unlimited text and pic messaging, however, I can't send pic messages without having the data on. I only have a limited amount of data and I don't want to be using it to send pictures if it is sup...

Alicia12345 by I'm a participant level 3
  • 7253 Views
  • 2 replies
  • 1 likes