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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24428 Views
  • 0 replies
  • 8 likes

Resolved! Activate sim card

I recently bought a new sim card but I can't seem to find the option to activate it online.  I am currently on a prepaid service.  Any idea on how to activate it?   Thanks  

gary246wong by I'm a participant level 1
  • 6388 Views
  • 1 replies
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Resolved! How do I find my post In the forum?

Okay this is beyond the basic but I cannot for the life of me find a post that I put up a couple days ago. I searched both the title I used in my name and nothing is showing up. Anybody have an idea?   ***Edited to add Labels***

tkucey by I'm a contributor level 1
  • 2226 Views
  • 1 replies
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Resolved! paying my bill in advance

I just upgraded my data plan for tablets and when I got my latest bill it was higher than I expected so I called Fido. The representative was really helpful but said the bill was high because I haven't been  paying in advance for years. When I first ...

wooleybear by I'm a contributor level 2
  • 4490 Views
  • 3 replies
  • 0 likes