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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Prepaid account getting charged for "phantom" outgoing SMS'.
I recently just unlocked an iPhone 4s (with a special SIM card) and I had purchased a MicroSIM from Fido. The phone is able to connect to the Fido network just fine, however I'm noticing that my account is randomly getting charged $0.25 for a outgoin...
Resolved! Cancel prepaid
I am currently using prepaid for my phone where I buy vouchers to buy me time to make calls, texts, and etc. If I were to switch to another carrier and leave Fido, what am I supposed to do? ***Edited to add labels***
Resolved! Blindsided by the $10 Value Pack, can I just go back to pay-as-you-go?
So for 4+ years I was a pay-as-you-go customer at Fido. I spent $30 a month, was pretty happy with the service. In February I decided to commit. A rep assured me the $30 plan would be cheaper than pay-as-you-go. My minutes and rates were all spelle...
Resolved! fido is putting a credit limit on my account,why is this?
hello, my fido account is under my dads name (because i am still a minor) and all of a sudden there is the CLM on my account. because of this my dad is unable to switch from Rogers to fido. we,fido and equitax are all so confused on why this is happe...
Resolved! Local calling area & long distance.
It would be really nice to get a notification whenever we go out of the local calling area. like the one you get when roaming (in US for ex). on some smartphone you can verify if the call you;re making in the MyAccount app, but it is a hassle (very ...
