Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! when calling 611 they are asking me my access number/code,, how can i know my access number?
when calling 611 they are asking me my access number/code,, how can i know my access number? ***Edited to add labels***
Resolved! Can't view Fido bill on IE, fine on chrome
The last few times I've tried including today, when I try to logon using Internet explorer 8, Fido generates and error message " We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immedi...
Resolved! Prepaid refill problems.
So hi.Yesterday, September 20th, I refilled my prepaid phone that was due for today, September 21st. When I checked my phone yesterday, I still have 22,25$ but this morning, when I checked my balance, I got 1$! Can someone tell me what happened?>< ...
Resolved! Blackberry Plans
if i were to get a Blackberry Curve 3G on a 2 year contract what is the cheapest plan i could have on that device with blackberry messenger (bbm) included in the plan ***Edited to add labels***
Resolved! Smartphone from HK
I bought a smartphone from Hong Kong about a year ago and have been using Fido's prepaid service (just calls and texts). Would I be able to switch to a montly plan that includes data? ***Edited to add labels***
