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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Agent switched my plan event when i said no
Hi all,I received a promotional SMS from FIDO stating that I have 1000 free international calling minutes. I contacted customer service (CC) to verify if this was legitimate. The representative confirmed its legitimacy and then proceeded to promote ...
Resolved! Need advice- how do I get a manager to speak to me?
For the first time ever I recently took out a contract in a store because I was promised a good deal on the device. I spoke to Fido during the process from the store, and I was assured that various credits would be applied on my first bill. I was als...
can I still get incoming test message when I am aboard and have my date plan turned off
helloI am just when I am aboarding and have my data plan and roaming charges turned off, can I still receiving incomg test message free of charge?
wasted 4 hours on fido issue still not resolved!
wasted 4 hours today on fido issue still not resolved! Still on the phone - called in Nov 2023 for a new plan - rep slapped old plan on new plan now have to pay $15 for the old plan - was on 3G while other carriers was offering the same plan with 4G...
6 months later - refund cheque never arrived!!!!!!
I had a negative balance on my bill from October - was told my the staff at the kiosk that it would be mailed to me. Its now April and I haven't received it. I called into CS and they said the cheque hasnt been issued yet (WTF 6 months later??)Yo...
