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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Hefty Roaming Charges
I am so dispointed with customer service Fido offered to their long term customers.I was shocked last month when I've rcvd my last month bill with $305 roaming charges added.While travelling inernational i dont use roaming even told Fido to disable r...
Resolved! Fido Customer Service made me go through another line sugnup
Had a terrible experience with Fido customer service. Signed up in early Jan 2024 to start service on a later date ofJan 15th. On Jan 14th I called customer service to check on service status as nothing was showing on the account page only to be told...
Resolved! activation fee
I changed my provider and Fido contacted me on offer and I decided to come back, and now I have seen an activation fee on my account, and they never mention me about the activation fee. help me out.
Push notifications
Can someone tell me how to turn on push notifications in the app? Thank you!
victim of a fraud.
I have been victim of a fraud. i got a call from someone claiming to be from Rogers/fido and offered me a new device (iphone 14pro max) and a plan woth $50/month in total. All i said that yes send me an email to confirm the plan and i never got am em...
