OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  One year Fido service contest (October 2022) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Voicemail storage
How do get more room on my voicemail
i can't sign in to my Fido account
Hi everyone , starting from yesterday im having a issue trying to loggin to my fido account. Everytime im trying to sign in, it automatically logs me out, and the following message pops up "There's been no activity for a little bit, so we signed you...
Fido.ca account management
Hello, I'm new to Fido (Internet & Cell Phone). I have to be honest and say, Fido's online account management is complete garbage. Most of the time I can't log in, and, when I can, the page kicks me out back to the log in screen. When it works, if I...
Resolved! Removing phone line from an account
Details: I've got 3 phones on my post paid account. The last addition was an iPhone 4S for my roommate only because Fido offered a deal and a special rate plan for this phone. The contract doesn't expire until June 2016 but I'm moving and want the ph...
Resolved! Cannot make outgoing VOIP calls on mobile data network
Hi I've been using this plan ($15 for 3Gb) on a Moto G5 since March of this year. I use TextNow to make calls on the data network. Fido support on here was great in blocking voice and text for me on the voice network. Everything worked well until l...
