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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Paid my phone bill but is due tomorrow and haven’t received confirmation
Hi thereI paid my phone bill a few days ago and the bill is due tomorrow. I haven't received a conformation email yet and I'm worrying I'll be charged for not paying my bill in time even though I have.
Wrong bill generated
I bought new sim of fido with 44 CAD plus taxes. But my first month bill comes with 107CAD which includes one time payment of 61 CAD. How to rectify this bill. Someone says extra bill amount will refund.
Confirmation for Phone Bill Payment Through Bank and Cancellation of Services
Hi, I just got off the phone from one of the fido executives. I also paid my last bill of 46.86 CAD. Although, I am told verbally that my concern of cancelling the services on 3rd January 2024 has been noted but I would like to receive an official co...
No loyalty for old customers.
I have been using FIDO since last 6 years. And still, I did not get the deal which was offered to new customer. I tried talking with customer service agent, but no luck. All they say is this is our best offer when they are offering same deal to new c...
Be Award of the Win Back Offer
I was offered the win back offer to get $200 credit for each line under my account, and I confirmed the offer couple times during the phone conversation. Since it will take up to 48 hours to get the plan confirmation, I have no way to confirm beside ...
