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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24116 Views
  • 0 replies
  • 8 likes

Resolved! Can’t see my bill

Hi everyone. I can't see my bill for the month of November on the fido app. My billing cycle gets updated on 26th of every month. But am unable to see my latest bill.

Hershil by I'm a participant level 2
  • 1659 Views
  • 3 replies
  • 0 likes

Suggestions

I have been getting messages frequently saying about a fido alert that I have got a billing error from fido solutions inc. That has resulted in a payment of 73.12$ and they have been credited to my account. What to do?

Keerthanag by I'm a participant level 1
  • 795 Views
  • 1 replies
  • 0 likes

Resolved! Is this legit?

I just got a call from someone claiming to be from Fido. The number is 647-822-5993. They said they were going to decrease the amount of my bill for next month since people have been complaining of high bills and are leaving. Is this legit or a scam?...

yuzumikan by I'm a participant level 2
  • 1114 Views
  • 1 replies
  • 0 likes

Fido customer service

It is shameful how Fide deals with the existing customers. Calling their services may not provide any solution that make sense. Just a stubborn repeats of phrases with no substance and ten rude cancellations of calls without warning Nobody to complai...

djole294 by I'm a participant level 2
  • 948 Views
  • 2 replies
  • 0 likes