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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24179 Views
  • 0 replies
  • 8 likes

Resolved! text problem while roaming

Whenever I travel to Ireland I always have problems texting within Ireland and home to Canada. What is the solution. I always take a roaming package and the only answer I get from Fido it is the carrier in Ireland not them what should I do change my ...

Resolved! Duplicate contacts with LG4

Ok i have multiple entries for contacts in my address book. How do i delete them? Without deleting the entire contact, losing texts, etc?    Also can i delete the entire contact completely from my contact list and re-enter it WITHOUT losing their tex...

MickManda by I'm a contributor level 1
  • 2123 Views
  • 1 replies
  • 0 likes

Data

My data is lost when i am outside please help

Schulzm604 by I'm a contributor level 1
  • 8532 Views
  • 12 replies
  • 0 likes

Data Usage on Fido App

  I don't understand what my Fido app is showing me. It says my data was reset. But it says that I only have 1.5 GB left? Also, I cancelled the extra 1.5 GB for 20 bucks but it's still showing there? What is going on?

Elder1 by I'm a participant level 2
  • 2447 Views
  • 3 replies
  • 0 likes

Porting number

I think I have this straight but wanted to double-check - if I want to port my number to another provider, I just set that up on the other provider's end and everything on the Fido end happens automatically, right? (i.e., once the other provider is a...

cappaj by I'm a participant level 1
  • 1746 Views
  • 1 replies
  • 0 likes