OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! what is with this "enhanced" voicemail i'm stuck with?
even though the phone agent insisted it wasn't possible, i KNOW i had up to ten message storage on my phone when i signed up. suddenly, that disappeared - i could only have three (i can't even wrap my brain around that one!) and at the same time, i ...
Available networks
All I have is Bell network in my area. Will I incur charges if I link to it on my Fido account phone? ***Edited to add labels***
Resolved! Upgrading to iphone 6 with iphone $67 plan
I have the $67 iphone plan similar to that of the old $57 promo plan with everything unlimited and 2GB of data but the $67 one was meant for 3 year terms. Will customers currently on the $67/month unlimited 2GB plan be able to keep that existing plan...
Resolved! Can't send pic messages without using data?
I have a new Samsung Galaxy S4 and my plan says I have unlimited text and pic messaging, however, I can't send pic messages without having the data on. I only have a limited amount of data and I don't want to be using it to send pictures if it is sup...
absolutely terrible customer service experience, done with fido
Charged 5 Wireless restoral fees within 2 months Wasted 3 hours of my day talking to Fido Customer Service and all they did was either give me attitude, or waste my time by putting me on hold or pretending to be listening and not giving a -. The firs...
