I'm sorry to learn you're having trouble using your data. Are you getting an error message when you try to use it? Also, did you make sure that the data was activated in your settings?
Let us know!
Thanks for the update @Schulzm604
What's the error message you're getting when you try to use the data? Did this start recently or have you been having trouble with data for a while?
Thanks for all the info @Schulzm604
If you restart your device completely when it happens, does it persist when it connects back to the network?
All of your other services works fine?
And this is happening in certain area or everywhere?
It happens continuously all the time when away from home. Shutting cell off and on makes no difference.. My shaw Internet works fine as I had a tech out for this same issue.
Have you checked your APN settings? Go to:
1. From the Home screen, tap Apps.
2. Tap Settings.
3. Scroll down and select More Networks.
4. Tap Mobile Networks.
5. Tap Access Point Names.
and create a new apn with the following settings:
Let us know if that works!
No the symbol is not showing up.
One other error message is waiting for network. The cell I am using is a Fido cell..it's a Samsung 5a 2017. How.does.one.reset the network?