General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Unlock Code

I recently changed my plan over to fido but the rogers rep who switched me over didnt tell me about unlocking my phone. I need to unlock it but i havent been able to get through to any representative.

Pissed about current service

I have been trying to get through 2 customer service for 2 days now and yesterday i got lucky enough to be on hold once for 2 and a half hours just to get hung up on and again on hold for an hour and a half and i got hung up on again. Im so beyong pi...

Porting Issues.

I recently switched to Fido, I ported my number over yesterday. However, I was made aware afterward If I switch to your promotional plan that was $85/month from $60/month, I could select some phones for a 2year contract at $0. Since this, myself and...