OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! SIM connection trouble
Hello I just moved to CA from the states and made an account with Fido only two days ago. I have a samsung S4 and my previous carrier was Verizon and I had one of their sim cards. When I first swapped the SIM's i was having errors connecting and I ...
Resolved! Will putting my SIM card in an unlocked device affect my Fido plan?
I have an IPhone4s on contract until Sep 2015. I recently bought an unlocked Samsung S4 and it works when I put in my sim card. I bought it off kijjii but checked the national database to make sure it wasnt stolen. So what I want to do is use my S4...
Resolved! New plan details?
How do I look up the details of a new plan I agreed to (effective later in August)? The description on "My Account" page doesn't seem to be complete. I would prefer something in writing. Thanks
Resolved! Handset Protection
Does Fido offer anything similar to Rogers Handset Protection program? ***Edited to add labels***
Resolved! confused about iphone 5 plan
I have my iphone 5 reserved and I am looking to renew my contract and get the iphone 5 at the subsidized price, however every fido rep I talk to seems to tell me something else. I've spoken to online reps and reps on the phone and I still don't have ...
