Data Usage on Fido App

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I'm a Participant Level 2
I'm a Participant Level 2

Data Usage on Fido App

 

I don't understand what my Fido app is showing me. It says my data was reset. But it says that I only have 1.5 GB left? Also, I cancelled the extra 1.5 GB for 20 bucks but it's still showing there? What is going on?

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Moderator
Moderator

Re: Data Usage on Fido App

Hey @Elder1

 

Welcome to the Community!

 

How did you cancel the extra 1.5Gb exactly?

 

For more assistance with that it would be better to contact us so we can have a look at the account with you Smiley



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Data Usage on Fido App

Hi and thank you!

 

I cancelled using text messages which was the same way that I used to get it. It looks fine today  So I assume they fixed it tonight. 

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Former Moderator
Former Moderator

Re: Data Usage on Fido App

Awesome @Elder1 .

 

Keep us posted Smiley 



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