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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24179 Views
  • 0 replies
  • 8 likes

Resolved! regarding 50 mintues and 50 text

My concern is, if i do not use 50 mintues and 50 text messege..then it would be carry forward to next month use and continoues.

swarn by I'm a participant level 1
  • 2388 Views
  • 2 replies
  • 0 likes

keep changing to roaming!

hi nowdays when i use my phone in my office,  keep changing to roaming. i am still in canada!   i donno why. how can i solve this problem?

bonojun by I'm a participant level 2
  • 2164 Views
  • 3 replies
  • 0 likes

Having problems with Fido Roam

Hello, I'm currently in Boston and I want to use Fido Roam here like I usually do.. when I turned the airplane mode off and turned the roaming on it's not finding any service... It's showing me no service on my phone even after restarting the phone m...

dolevm123 by I'm a participant level 1
  • 1838 Views
  • 1 replies
  • 0 likes

Data top up

A few months ago I added a data top up. I’ve tried cancelling it multiple times and it says I don’t have any month top ups. Why am I still getting charged an extra $30 a month?! 

Ahslehfnc by I'm a participant level 2
  • 2388 Views
  • 3 replies
  • 0 likes

Voicemail Settings

Hi can someone help me figure out how to change the language set on my voicemail and how to change the passcode   please and thanks.

dannib26 by I'm a participant level 3
  • 1695 Views
  • 1 replies
  • 0 likes