Data Bytes usage in the My Account app

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Data Bytes usage in the My Account app

Hey Fido, I used my data bytes and check my data used. Why is my data consumed while using my data bytes that it said it was free for an hour. I check my data before using the data bytes and it said 965 remaining then after using the data bytes my usage is now 914 remaining . I was wondering if data bytes are really free for an hour use. 

 

***Edited title for clarity***

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Re: Data Bytes usage in the My Account app

Hello @Fherly,

 

Welcome to the community!

 

The data tracker in the Fido app has a 12hr delay so that could be the reason you notice the change in data usage after you used the data bytes is because it updated your usage from 12hrs ago.

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Re: Data Bytes usage in the My Account app

Hello @Fherly,

 

Welcome to the community!

 

The data tracker in the Fido app has a 12hr delay so that could be the reason you notice the change in data usage after you used the data bytes is because it updated your usage from 12hrs ago.



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