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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24141 Views
  • 0 replies
  • 8 likes

Temporary suspension

Hi, I will have to shut down my cell phone for three months, as I will be vacation out of Canada, How can I do to shut down my cell phone but keep my phone number and account just pay minimum fee during the time of temporary halt.   **edited the titl...

Janehan by I'm a participant level 1
  • 1762 Views
  • 1 replies
  • 0 likes

temporary suspension

Hi, I want to know how to temporarily suspend an account and how much does it cost per month? Thanks!

laura0824 by I'm a participant level 1
  • 1538 Views
  • 1 replies
  • 0 likes

Hardware Upgrade

upgraded today over the phone and I was suppose to get an email confirming everything and haven’t gotten it. When will I get the email? And when will the app update?

Myjgirl by I'm a participant level 2
  • 2884 Views
  • 4 replies
  • 0 likes