temporary suspension

I'm a Participant Level 1 laura0824
I'm a Participant Level 1

temporary suspension

Hi, I want to know how to temporarily suspend an account and how much does it cost per month? Thanks!

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Moderator (inactive) FidoThomas
Moderator (inactive)

Re: temporary suspension

Hi @laura0824


Welcome to the Community Smiley


You would need to contact the customer service to request the suspension of your service. If you're not the Account Holder, you would need to ask them to proceed to the request.


Only cellphone lines without an agreement are eligible for a temporary suspension. It will be effective on the next billing cycle, it cannot be added mid-cycle!


The cost is $7 + tx per month, per line suspended Smiley


Hope that answers your questions!

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