Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Data bytes error message
So whenever i try to use data bytes feature, this pops up. What could this mean? Thx.
Resolved! how to change to unlimited call plan
Hello, My phone plan right now is 500 minutes in canada. Recently, I need more call every day, so, how can I change to unlimited call service? Thank you. Julia
Reactivate Temporary Suspension
Hi,can someone please help me reactivate my account to to my current plan?tomorrow is Labor Day and I am afraid that stores near my home will be closed. Thank you very much
payment
I want to pay from bank app, via “ pay a bill”What is the payee? I searched and found “ Fido solution “.
Resolved! Upgraded to a fido pulse
I recently changed my plan to the fido pulse which gives me 5g of data but for some reason I'm not getting any data. How long should I be waiting?
