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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
victim of a fraud.
I have been victim of a fraud. i got a call from someone claiming to be from Rogers/fido and offered me a new device (iphone 14pro max) and a plan woth $50/month in total. All i said that yes send me an email to confirm the plan and i never got am em...
Buy sim card replacement online
I broke my sim card and I want to buy a new one.Is it possible to buy a new one online?
SMS texts not delivering - iPhone
A few days ago sms texts stopped working on iPhone, I would get the "not delivered" error. Later that night it started working again, however today, I received a text but when I immediately tried to reply, I got the "not delivered" error. This is spe...
Declined financing
Good evening!I have been a client with Fido for around 7 years and have never had an issue with finance upgrades, I have gotten a new phone pretty much after any contract has ended. As of 3 years ago I added a line for my daughter and brought her ow...
Fido Services Samsung S23 and customer services
I am still waiting for THE PRESIDENTS OFFICE CALL AND NOTHING. I RECEIVE A PACKAGE WITH NO LOANER PHONE. I HAAVE ALREADY PUT A FORMAL COMPAINT WITH THE BETTER BUSINESS BUREAU. FIDO WORSE CUSTOMER SERVICES AND TECHNICAL SUPPORT. THEY DONT HAVE NO LOAN...
