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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido mobile network down
Fido mobile internet down from 6:30 am to now on Aug.13, no idea what happened and no special notice. Any similar situation? I am from Mississauga and Brampton area.
Visual voice mail not working on iphone 8 Plus
Hi , i have iphone 8 plus , i do have the value pack in my plan but i am not getting the text/ audio messages like i used to before . my voicemail for some reason was not active i called customer service and they reactivated for me( even though i h...
Temporary Suspension and Bill
Hello, I have temporarily suspended my plan from June for seven months, but I still received regular bills (not the $7 one, the bill I need to pay before suspension) on my account plus suspension fees. Can someone help me solve that？
LiveChat telling me to update my browser
I am trying to upgrade my phone (and plan) online, to avoid the 2 hour wait I was told I would have when I called. I am experiencing some confusion at the "Confirm order" point (where the bonus 2GB and $10 off doesn't show up..) so I decided to try t...
Stolen Phone
So you guys got verey few hours left in the 3 days i was told youd call its bs i better not get a bill for a phone i never even seen yet like
