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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Still can't respond to replies

Fido Ranya suggested that I try a "different browser" when I try to respond to replies from the Community forum.  However, the link in the email from Fido takes me directly to Chrome, and when I hit "reply," it takes me to "my account" instead of the...

MaxineKL by I'm a contributor level 1
  • 1790 Views
  • 2 replies
  • 0 likes

Can't reply to reply to my question

Help, please! I'm new this community forum, although a long-time Fido subscriber (over three years), and a couple of weeks ago I posted a question.  One person responded, and I've tried a couple of times to respond to that person's post, but when I c...

MaxineKL by I'm a contributor level 1
  • 1319 Views
  • 1 replies
  • 0 likes

Resolved! SMS to SMS, sends as phone call

Ok, This problem started last night with just one contact of mine. Everytime I send my friend a SMS text it, instead of using that system, calls and reads them the message. I have so far deleted them, Readded them, left the 1 out of the front, tried ...

Eendar by I'm a participant level 3
  • 3961 Views
  • 9 replies
  • 0 likes

Can't turn off Auto Reply in Extreme Text Messaging

I came back from a trip, trying to turn off Extreme Text Messaging auto reply, but I can not access that Extreme Text Messaging setting menu again. Link "fido.ca/m/etm" or "www.fido.ca/m/etm" on the fido.ca, or returned link by texting to 4716 all po...

rdai2000 by I'm a participant level 1
  • 1090 Views
  • 1 replies
  • 0 likes