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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24261 Views
  • 0 replies
  • 8 likes

Resolved! new in country; change account

New to the country. got a monthly sim plan under sister's account but in my name. As my bank account is ready now, asked the fido guy instore to change details so money gets charged to my account but he said I need to wait 3 months to make that chang...

SaritaStha by I'm a participant level 2
  • 3387 Views
  • 3 replies
  • 0 likes

Resolved! Trade in and get min 100 dollars

https://www.fido.ca/consumer/promotions?icid=ba-lpmbccon-h2fcwrls-11271860   i am a little confused, can i just trade in any device and get 100 dollar credit from this boxing days deal?   i am going to add a new line with fido for 2 year, and would l...

wc326 by I'm a participant level 1
  • 2801 Views
  • 2 replies
  • 0 likes

Dropped calls

My phone continues to drop calls and have very poor reception. I got a 'new' phone this year through the insurance plan I have (11$/month from Fido) for the same reason but after a few months the same problems are recurring.   

katie5 by I'm a participant level 1
  • 3776 Views
  • 4 replies
  • 0 likes