OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Need a Fido plan made specifically for Airline employees
I work for an airline in Canada. I own a Smartphone with a data plan. I spend the whole year traveling overseas, mostly in Europe, Latin America, the US but also elsewhere. There are several thousand flight crews are in my situation. In our type ...
Resolved! Allow value pack customers to disable voice mail
I wish there was a way to turn off voice mail. I like the savings and features I get with a value pack, but absolutely despise having voice mail. If I remove the value pack and get the options I want separately, I spend more money (and I can't get...
Resolved! Change numbers wthout cancelling
Hi, Is it possible to replace my actual number with a new one (for my actual phone, with contract) but to be able to use the previous number on a prepaid plan? Is it something I can do or am I gonna lose this number? ***Edited to add labels***
Resolved! New cycle - usage not updated on My Account
Hi everyone, I'm wondering if this has happened to you too. It's been 2 days since my billing cycle ended; I've paid my fees; and I've noticed that when I check the "Usage", it still hasn't refreshed back to 0 minutes. What should I do? i'm afraid ...
Very poor service - Data and Cell Reception at 2300 Meadowvale Blvd, Mississauga L5N 5P9
Hello,I know Rogers had this, where you can report if reception is bad. Well, I work at GE, 2300 Meadowvale Blvd L5N 5P9 and the reception is horrendous. I'm getting one bar if I'm lucky, my iMessage almost never works and SMS get sent as text mess...
