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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24424 Views
  • 0 replies
  • 8 likes

Brightstar experience

So far my experience with brightstar has been good. In 13 mths paying $11/mth I've replaced s8 plus, s9 plus and note 9 screen without hassle. Only had to pay $100 1 time. Never lost my phone so I've never requested  a new phone/replacement phone. Am...

aznboy by I'm a participant level 1
  • 1929 Views
  • 1 replies
  • 1 likes

Resolved! Video calling for BYOD

Hello,   I recently purchased a Google Pixel 3 direct from Google. I was able to enable VOLTE for voice calls but can not seem to enable the VOLTE video calling feature. I talked to Fido customer support and confirmed that my account is setup for vid...

8563049 by I'm a participant level 3
  • 4393 Views
  • 3 replies
  • 0 likes

@ symbol added to texts

Hi Text messages to and from my phone have an ‘@‘ symbol tacked onto the end of almost every 3rd message. Just started today.  Attached to texts from different people on different carriers.

GMP by I'm a participant level 2
  • 2740 Views
  • 3 replies
  • 0 likes

Resolved! bank details

Hi, I've started using fido, without providing bank details. When and how is supposed to charge the bill?   Thanks!  

CarlosRuiz77 by I'm a participant level 1
  • 1883 Views
  • 1 replies
  • 0 likes