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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Brightstar experience
So far my experience with brightstar has been good. In 13 mths paying $11/mth I've replaced s8 plus, s9 plus and note 9 screen without hassle. Only had to pay $100 1 time. Never lost my phone so I've never requested a new phone/replacement phone. Am...
Resolved! Video calling for BYOD
Hello, I recently purchased a Google Pixel 3 direct from Google. I was able to enable VOLTE for voice calls but can not seem to enable the VOLTE video calling feature. I talked to Fido customer support and confirmed that my account is setup for vid...
@ symbol added to texts
Hi Text messages to and from my phone have an ‘@‘ symbol tacked onto the end of almost every 3rd message. Just started today. Attached to texts from different people on different carriers.
Resolved! Changing Facebook accounts
Why am I not getting TXT of the sms log in code from Facebook.
Resolved! bank details
Hi, I've started using fido, without providing bank details. When and how is supposed to charge the bill? Thanks!
