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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Call records with Fido representative
I’m in need of a recorded phone conversation I had with a Fido representative when I signed up for a new plan and phone on November 28 2023 I called Fido and spoke with a customer service rep inquiring about signing a new plan with a new phone. We w...
Fido winback offer not found on my account.
Fido Win back offered me $29/month for 50gb data. I was previously a fido user then transferred virgin plus but when winback called me ask why i switched i told them why, then they gave me an offer of paying 29 a month for 50gb data. I accepted it an...
Resolved! change number of rings for voicemail
Hi all, Is it possible to change number of rings before it gets transfered to voicemailbox? Default is 4rings, i heard 6 is possible too? thanks,
Downpayment in store
Hi, I don't know why the system doesn't allow me to do down payment at fido store. Could anyone tell me what's the problem with my account? However, I still can make down payment online but I want to buy at store instead.
Call from "Fido Ambassadors"
After I switched my phone number to another carrier, I recieved a call from a "Fido Ambassador". Is this a legitimate call? The phone number started with 1-833.
