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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Terrible customer service from Fido
Hi all, Hopping to get some help here since I have no idea what else to do! My partner and I cancelled our services with Fido Mobile on the 16th of December. Since we’ve only used one week, we were entitled to a partial refund. We asked Fido how that...
FORMAL COMPLAINT
Does anyone know how to file a formal complaint to Fido higher authority, not to customer service representative?I have wasted many hours with customer service along with being forwarded to supervisor over the phone and my issue has not been resolv...
Injustice with me
Hi, I ordered Google Pixel 8 with 100 GB data plan. They gave me both everything including tax 42.12 dollars. However due to agent mistake they have canceled my order. Now they are not able to give me same deal again. This is second occurrence for m...
So after 2hours on "FORGET" the phone finally dropped the call WTF.
So after 2 hours on "FORGET" on hold with Fido's "Customer Service" the phone ended with the call being dropped. My Wife FINALLY got through to Ranjodh from PEI, he was able to solve all of the issues from my wifes side of things. GOOD JOB RANJODH. B...
Black Friday Deal = Scam
I have referred 5 of my friends to Fido, and this is how this company treat me Nothing applied to my account since November. It has been 4 months now, still charged me the same. I tried calling but spoke to CSR who told me to fill out each form at fi...
