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change number of rings for voicemail

forever518
I'm a Participant Level 2
I'm a Participant Level 2

Hi all,

 

Is it possible to change number of rings before it gets transfered to voicemailbox? 

Default is 4rings, i heard 6 is possible too?

thanks,

5 REPLIES 5

Milomika
I'm a Participant Level 1
I'm a Participant Level 1

Hi, how to extend the ring? Thanks

Hey @Milomika!

 

As stated in the solution, for account related inquiries such as this, you need to reach out to customer service to make the change. This is something that can only be completed with customer service.

 

You can consult our contact us page here.



FidoClaudia
Moderator
Moderator

Hey @forever518,

 

Welcome to the Community Smiley

 

The number of rings can be increased up to 6 rings (30 seconds) before a call is sent to the voicemail. 

 

I'll send you a PM to get it set up.

 

If ever you have account related questions in the future, you can contact us through one of those methods.

 

Talk soon!



TamaraJC
I'm a Participant Level 1
I'm a Participant Level 1

Can someone please send information on how to change the number of rings before voicemail answers.

 

Hey @TamaraJC

 

You'd need to contact customer service, and they'll be able to have this change applied to your account. Smiley

Thanks!