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Error while attempting manage temporary suspension

MsRobot
I'm a participant level 1
I'm a participant level 1

Hi, I have tried several times to activate temporary suspension since May 11 th 2024 (today is 13th), and each time I get an error attached below.  Please advise on how to fix this.

I also have a request to Fido management: Please allow temporary suspension to be enabled for whole year, not just 185 days. I have been a customer for the past 15 years, and I hope my suggestion is considered.

 

 

FidoError.png

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @MsRobot,

 

If the error persists it would be best to contact customer service directly and have them look into it and apply the suspension for you.